Privacy policy
PRIVACY POLICY
Our website, products and services are intended for adult residents of South Africa only. By using our website, you agree to the following Privacy Policy. You acknowledge that you have the legal capacity to use our website, products, and services. Please do not use our website or online products and services if you do not agree with this Privacy Policy. Zazz complies with the South African POPI Act of 2021 (Protection of Personal Information Act).
1 INTRODUCTION
Zazz is a sole proprietorship which markets upper-class used clothing. Our details are:
Zazz
33 Liverpool Street
Hout Bay
Cape Town 7806
Phone: 082 568 9080
Email: info@zazz.co.za
Website: www.zazz.co.za
2 INFORMATION WE COLLECT
Registered Account:
We collect your Name, Email Address, Street Address and Phone Number, and may collect your bank account details if we are required to pay you a refund.
Newsletter Account:
We collect your Name and Email Address.
Staff:
We collect their Name, Email Address, Street Address, Phone Number, Identity Number (or Passport Number in the case of non-South African persons), Tax Number, UIF Number, and Bank Account details.
3 WHERE DO WE COLLECT THE INFORMATION
In all account categories listed in (2) the information that we collect is sourced directly from the data subjects. We do not source any information from third parties. All the information collected is required in order for the Company to fulfill its obligations to the data subjects. None of the information is optional.
4 PURPOSE FOR WHICH WE USE THE INFORMATION
Registered Account:
This information is required in order for you to purchase from our shop, without which we cannot process your order. We use your account information for billing and payment collection, shipping of goods, accounting, tax, shop administration and communication purposes. Should you not provide all the information required, we will not be able to fulfill your order. In this case, you will not be able to use our e-commerce platform.
Newsletter Account:
We use your account information to send you copies of our occasional newsletters, and occasionally other marketing material. Newsletters and marketing emails include an “Unsubscribe” link.
Staff:
This information is used for the administrative running of the Company, including paying wages and salaries, and tax payments. Should you not provide all the information required, we will not be able to fulfil our statutory obligations to the South African Revenue Services and the Department of Labour. This will result in us not being able to employ you.
In all the above cases, we may also use this information to enforce our legal rights.
5 STATUTORY REQUIREMENTS FOR COLLECTION OF PERSONAL INFORMATION
Registered Account:
We are required to produce Invoices for each transaction, in terms of statutory requirements. The information we collect is used for these purposes.
Staff:
In terms of statutory legislation, we are required to submit PAYE information on each staff member to SARS, as well as UIF information to the Department of Labour. We are also required to maintain certain information for the Department of Labour.
6 INFORMATION STORAGE
Shopify, a company registered in the United States, and YMLP, a company registered in Belgium, are our service providers. These companies are recipients of the information. Information is stored on Shopify and YMLP Servers located in the United States and Belgium. Both countries have substantially similar privacy legislation to South Africa.
7 SHARING OF INFORMATION
Zazz will not sell or share your information with any company or person without your consent, unless required by law, or for operational purposes.
Your information will be shared with our shipping providers, to ensure delivery of products. Your information may be shared with professional service providers, like accountants or legal practitioners, if required.
8 RETENTION OF INFORMATION
We retain the information as long as you use our products or services and for at least one year after your last order as required by the Electronic Communications and Transactions Act 25 of 2005. Order details are kept for 5 years after tax submission as required by the Tax Administration Act 28 of 2011
9 FINANCIAL INFORMATION
We do not have access to your financial information. This information is collected by our payment gateway (Yoco) and used for billing purposes.
10 WEBSITE USAGE INFORMATION
We may record how and when you use our website, products and services; your IP address; and your cookie data throughout our website. This is collected automatically to limit the number of submissions you can make to our site, to protect our site from security threats, and to help us to improve user experience. it may be stored in Cookies on your computer. You may disable cookies in your browser but aspects of our website, products or services may stop working. It is also stored at our hosting provider (Shopify) whose server is located in the USA (which has substantially similar privacy legislation to South Africa). We retain this information indefinitely.
Our website uses Google Analytics which is a web analysis service provided by Google.
Google automatically collects Cookie and website Usage Data and uses it to track and examine the use of www.zazz.co.za, to prepare reports and share them with other Google services. Google does not associate your IP address with the usage information it collects. Google may use the data collected to contextualize and personalize the ads of its own advertising network.
Google is based in the US and uses EU Standard Contractual Clauses to transfer online advertising and measurement personal data out of the European Economic Area, the UK, and Switzerland.
Google’s privacy policy can be viewed at: https://policies.google.com/privacy
You may opt out of Google analytics by following these directions
11 PRODUCTS AND SERVICES
If you choose to use our products, training or consulting services, we may process your details, processes, procedures, suppliers, and compliance with our software products and services in order to provide you with our services, and to provide you with support. If you choose not to supply information it will limit the services we can provide.
12 INFORMATION SECURITY
We employ a variety of security measures to safeguard your personal information including authentication and encryption, and restricted access at company operational level.
13 RIGHT TO ACCESS AND RECTIFY INFORMATION
You may access and update your e-commerce billing and contact details by logging in to your account. You may remove your contact details from our newsletter mailing list by unsubscribing using the link provided in our newsletter.
14 RIGHT TO OBJECT
You have the right to object to our processing of your personal information in terms of the Protection of Personal Information Act s11(3). You may object by sending a filled copy of Form 1 to us at info@zazz.co.za
15 RIGHT TO COMPLAIN
You have the right to lodge a complaint with the South African Information Regulator using any of the following contacts:
Street Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Postal Address: P.O Box 31533, Braamfontein, Johannesburg, 2017
Email: complaints.ir@justice.gov.za
Telephone: 010 023 5200
16 CHANGES
Zazz will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Policy to be informed of how we are protecting your information.